← Back to the Agent Playbook
Interactive walkthrough · Play R-03

Watch the CRM Hygiene Patrol clean HubSpot every night

Click through how a HubSpot Data Agent and a custom agent find duplicates, missing fields, unlinked contacts and dead deals, fix the safe ones automatically and send the risky ones to a person.

7 steps~4 minutesUse ← → keys

Click the numbered orange boxes in the guide to jump to each part of the screen. Illustrative mockup with fictional data.

How the CRM Hygiene Patrol play works

CRM Hygiene Patrol is a standing agent that scans your HubSpot portal every night, fixes low-risk data problems on its own and queues merges and conflicts for approval, so reporting, routing and every other agent run on clean data.

The problem

CRM data decays every day through imports, form fills and job changes. Duplicates split activity history, blank fields break routing, and deals with no next step inflate the forecast. Every AI agent you deploy afterwards inherits the mess.

How the play runs

  1. Scan the portal for duplicates, missing values, broken associations, lifecycle conflicts and stale deals
  2. Write hygiene rules with an owner and a mode for each: auto-fix or needs approval
  3. Use the Data Agent to fill fields like industry from public sources, with confidence thresholds
  4. Run nightly and publish a ranked cleanup queue
  5. Route merges and conflicts to RevOps for approval, and send stale deals back to their owners as tasks

What JayOh builds

Hygiene rules mapped to your dedupe logic, the nightly patrol agent, a cleanup queue, approval gates, a data quality score and a monthly scorecard.

What we measure

  • Duplicate rate
  • Field completeness on routing and reporting fields
  • Contacts associated to companies
  • Deals with no next step
  • Lead routing error rate

Guardrail

Never auto-merge without rules that match your dedupe logic. The patrol fixes safe things automatically, and anything that merges, deletes or changes ownership waits for a person.
HubSpot agentData Agent + custom agent
TeamRevOps
Timeline30-day pilot
Credit cost10 credits per Data Agent answer

CRM Hygiene Patrol FAQ

What is the HubSpot Data Agent?

It's HubSpot's AI agent for research and data enrichment. It can answer questions about records and fill properties, like a company's industry, using public sources and your CRM data.

Will the agent merge records on its own?

No. In this play merges always need approval. The agent explains why two records look like duplicates and which field values it would keep, and a RevOps admin approves or rejects.

How long until the data is clean?

Most of the backlog is fixed in the first few nightly runs. The real value is that the patrol keeps running, so new duplicates and blank fields are caught within a day.

Why clean data before other agents?

Prospecting, Customer and Data agents all read your CRM. If the data is wrong, their answers and emails are wrong. Hygiene is the cheapest way to improve every other agent at once.

Related plays

Want a patrol running on your portal?

We scan your portal, write the rules with your RevOps team and run the patrol for 30 days with every change logged and reversible.