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Interactive walkthrough · Play S-10

Watch the 60-Second Pre-Call Brief work inside HubSpot

Click through how a custom HubSpot agent sends reps and CSMs a one-paragraph brief before every external meeting: who the buyer is, what they did, what they said and what to ask. Native today: Breeze Assistant briefs on demand (all tiers) and the mobile app's Prepare brief. JayOh adds the automatic trigger and Slack delivery.

5 steps~3 minutesUse ← → keys

Click the numbered orange boxes in the guide to jump to each part of the screen. Illustrative mockup with fictional data.

How the 60-Second Pre-Call Brief play works

60-Second Pre-Call Brief is a custom HubSpot agent that combines contact, company, marketing engagement and past conversations into a short brief delivered to Slack and the record before every external meeting.

The problem

Reps open six tabs before every meeting or walk in cold. The context they need is already in HubSpot, but assembling it takes 10 to 15 minutes per call.

How the play runs

  1. Run the agent from a workflow 30 minutes before external meetings (Run agent, beta), or on demand in Breeze Assistant (@Pre-Call Brief)
  2. Combine contact, company, marketing engagement, emails, call notes and open deals or tickets
  3. Save a brief capped at 120 words with three questions to the record and send it as a Slack notification

What JayOh builds

The custom agent, the meeting workflow that runs it, a short brief template and Slack notifications.

What we measure

  • Prep time per meeting
  • Briefs read before the call
  • First-meeting conversion

Guardrail

Keep it short. Long briefs do not get read.
HubSpot agentsCustom agent + Breeze Assistant
TeamSales, Customer Success
Timeline2-week quick win
Delivered toSlack + the record

60-Second Pre-Call Brief FAQ

What goes into a pre-call brief?

Who the person is, what they've done recently, such as webinars, downloads and pricing visits, what they said in past conversations, and two or three questions to ask.

How does the brief get triggered?

Automatically, from a workflow on meeting scheduled that runs the agent 30 minutes before a meeting with an external attendee (Run agent, beta). Or on demand by asking @Pre-Call Brief in Breeze Assistant for a brief on a contact or company.

Why keep it to 120 words?

Reps read it in the minute before a call. Longer briefs get skimmed or skipped.

Does it work for customer success?

Yes. CSMs use the same brief before QBRs and renewal calls, with tickets, usage and billing context.

Related plays

Want every rep walking into calls prepared?

We build the brief agent and triggers in two weeks and measure prep time and first-meeting conversion before and after.