Case study · Venture / PE portfolio · Portfolio RevOps + attribution

Samsung Next case study: RevOps across a 180-company venture portfolio

JayOh built a portfolio-wide RevOps framework for Samsung Next across 180 companies: maturity audits, roadmaps, standardized product catalogs and price books, attribution and portfolio dashboards. The result was a 25% improvement in marketing ROI and a 35% increase in sales process efficiency within one fiscal year.

By Joe LaGrutta, Founder, JayOhUpdated October 2026
Case file · Samsung Next Results
Toggle view
Marketing ROI+25%
Sales process efficiency+35%
Portfolio view360-degree
Companies covered180
180portfolio companies
+25%marketing ROI
+35%sales efficiency
Figures as reported in JayOh’s case study materials. “Baseline” means the starting point the improvement is measured against.
ClientSamsung Next
IndustryVenture / PE portfolio
ServicesPortfolio RevOps · Maturity audits · Attribution · Dashboards
TimelineWithin one fiscal year
01 · Client type

Who was the client?

A portfolio of 180 companies produces 180 different funnels, catalogs and definitions. Samsung Next needed to monitor and guide its holdings from one view, which meant making the companies comparable first.

ClientSamsung Next
Client typeCorporate venture investor with a 180-company portfolio
ScopeMarketing and sales infrastructure, audits and reporting across the portfolio
EngagementPortfolio-level RevOps framework plus company-level roadmaps
02 · Problem

What problem were they solving?

Problem 1

No holistic portfolio view

Lead funnels, revenue streams and performance scorecards lived inside each company, not in one place the investment team could use.

Problem 2

Sales data that couldn’t be compared

Without uniform product catalogs and price books, opportunity data meant different things from company to company.

Problem 3

Unclear marketing ROI

Campaigns across the portfolio lacked consistent attribution, so spend couldn’t be optimized on evidence.

Problem 4

Uneven RevOps maturity

Each company sat at a different maturity level, and none had a shared roadmap to improve.

03 · System built

What system did JayOh build?

7 workstreams, in the order they matter. Each one closes a specific gap from the problem list above.

Stack
Portfolio company CRMsMarketing automationStandardized product catalogsStandardized price booksAttribution modelsPortfolio dashboards

Infrastructure support

Built and maintained marketing and sales infrastructure tailored to the demands of each of the 180 companies.

Portfolio dashboards

Dashboards with a holistic view of lead funnels, revenue streams and performance scorecards for monitoring and guiding holdings.

Campaign management and attribution

A system to manage campaigns across the portfolio, with attribution modeling to track ROI and optimize spend.

Data quality assurance

Data quality protocols so analysis and strategic decisions ran on high-integrity data.

RevOps maturity audits

Maturity assessments for each portfolio company to find gaps and set a path to RevOps excellence.

Strategic roadmapping

Company-level RevOps roadmaps aligned with each company’s long-term goals.

Product and price book standardization

Uniform product catalogs and price books so opportunity data was consistent and comparable across the portfolio.

04 · Timeline

How long did it take? Within one fiscal year

Portfolio revenue advanced significantly within one fiscal year. Phases are shown in sequence without dates.

Phase 1

Assess

RevOps maturity audits across portfolio companies identify gaps and priorities.

Phase 2

Standardize

Product catalogs, price books and data quality protocols make companies comparable.

Phase 3

Instrument

Campaign management, attribution modeling and portfolio dashboards stand up the shared view.

Phase 4

Roadmap and guide

Company-level roadmaps align operations with strategy; growth levers identified across the portfolio.

05 · Numbers

What were the results, before and after?

Every figure below comes from JayOh’s documented case study for this engagement. Where the starting value wasn’t recorded as a number, the “Before” column describes the starting state instead.

MetricBeforeAfterHow it was measured
Portfolio companies covered—180Infrastructure tailored to each
Marketing ROIInconsistent attribution+25%Through campaign tracking and attribution analysis
Sales process efficiencyNon-standard catalogs and price books+35%From product and price book standardization
Portfolio visibilityCompany-by-company360-degree portfolio viewFunnels, revenue and scorecards in one place
Revenue trajectory—Significant advancement within one fiscal yearKey growth levers identified across the portfolio
06 · Takeaways

What made it work?

The operator lessons we’d apply to any team facing the same problem.

01

Standardize the catalog before the dashboard

Uniform product catalogs and price books are what made portfolio-level sales data comparable. Dashboards on non-standard data mislead.

02

Audit every company the same way

A consistent maturity assessment turned 180 different situations into a ranked list of fixes and roadmaps.

03

Attribution is a portfolio lever

Consistent campaign tracking produced a 25% marketing ROI improvement because spend could finally move to what worked.

07 · Self-check

Is this your situation?

Five signs we saw at this client before the work started. Tick the ones that are true for you; the more you tick, the closer your fix looks like this system.

Rule of thumb: 1–2 signs is a contained fix, 3 is this pattern, 4–5 means the system needs rebuilding rather than patching.

Signs you need this system

Tick the statements that are true for your team.

08 · FAQ

Questions about this case study

What did JayOh do for Samsung Next?
JayOh built and maintained marketing and sales infrastructure across Samsung Next’s 180-company portfolio, ran RevOps maturity audits, wrote company-level roadmaps, standardized product catalogs and price books, set up campaign attribution and built portfolio dashboards.
How did price book standardization improve sales efficiency?
Uniform product catalogs and price books made opportunity data consistent and comparable across companies, which drove a 35% increase in sales process efficiency and made portfolio-level reporting trustworthy.
How was the 25% marketing ROI improvement achieved?
Through a portfolio-wide campaign management system with attribution modeling, which let companies track ROI and move spend toward the campaigns that performed.
Does this approach work for private equity portfolios?
Yes. The same pattern (common maturity audit, standardized definitions and catalogs, portfolio dashboards) is what operating partners need to benchmark portcos. JayOh used a similar approach for ASG’s portfolio.
How long until a portfolio sees results?
Samsung Next saw significant revenue advancement across the portfolio within one fiscal year.
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